Great access to Christmas market—a delightful experience.

The check-in process was frustratingly slow due to limited staff. Additionally, I faced issues with the room cleaning. despite the website stating daily service, my room was not maintained during the day. I had to call reception to resolve the issue, which added to my dissatisfaction.

We just loved the modern, family-friendly rooms, which made our stay quite enjoyable. The location was perfect for venturing out to the Christmas market, just a pleasant walk away. Plus, the staff was super helpful, giving us tips on local attractions like La Laiterie for some great live shows.

In my wife’s opinion, the shower amenities need improvement.

The friendly staff provided excellent service during breakfast, quickly replenishing items when necessary. Additionally, the easy access to free parking near the hotel made our stay much more convenient.

Here’s what worked – and what didn’t

Great location with easy access to attractions. A fantastic kids area that let my child play while we enjoyed a second coffee. Staff were friendly and accommodating all around.

Rooms were cramped, especially for families, and the breakfast options needed improvement—limited variety didn't meet expectations.

Loved the clean, comfortable room and its proximity to the tram line, just a short walk away. The area near the hotel was surprisingly beautiful, with locals enjoying the canal and parks.

The bathroom drain was clogged, making showers unpleasant, but the room felt spacious.

i had a great stay at holiday inn express. the location was perfect, just a short walk to the city center. the staff was really accommodating, allowing us to park for free outside after checkout. the children’s play area was a hit, and breakfast was enjoyable with good variety.

would recommend

the breakfast is buffet style with many options for everyone. the stairs are hidden.

I enjoyed my time where everything is within walking distance. The friendly receptionist was patient as my daughter practiced her French when asking for directions. Breakfast was good with a wide choice, and the area felt safe with nice local restaurants nearby. However, I found the rooms a bit small, especially for a family of four. I appreciated the effort made by the staff during our stay, making it a pleasant experience overall.

small rooms|stuffy air conditioning

The location offered easy access to the nearby highway and a 20-minute walk to the city center. The standard room was spacious enough, featuring a comfortable bed and a well-designed bathroom with good shower pressure. Staff were proactive and genuinely friendly, contributing to a welcoming atmosphere. Breakfast included enjoyable American pancakes, though the variety could be improved. Parking was easy to find in the surrounding area, which was a plus.

Great for families with kids

I stayed for one night in a family room with sofa bed, and I appreciated the kid-friendly setup in the breakfast area, which allowed my kids to play while we enjoyed our meal. The staff was incredibly supportive, making the check-in process seamless. The proximity to the tram, which made access to the old town so much easier, highlighted the convenience of our location. However, it could be improved by offering a greater variety of breakfast options to cater to all tastes.